State Farm® Insurance Agent Michael Fortado
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paige Sedate
April 9, 2025
5
out of
5
rating by Paige Sedate
"Excellent! Steven was a huge help and walked me through every step and answered all of my questions!"
We responded:
"Thank you, Paige! I'm happy to hear that Steven was able to assist you so effectively and provide clear answers to all your questions. We appreciate your feedback!"
Anthony Rhynes
April 3, 2025
5
out of
5
rating by Anthony Rhynes
"Everyone in the office especially Steven was awesome!!!"
We responded:
"Thanks, Anthony! We're thrilled you had a great experience. Steven is an excellent part of the team. If you need assistance, feel free to reach out!"
Srinivasan S
April 1, 2025
5
out of
5
rating by Srinivasan S
"My auto and renters policies are set up in few minutes. Thank you so much for your help."
We responded:
"Thank you, Srinivasan, for sharing your experience! I'm happy to know that setting up your insurance was quick and efficient. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Mike Jones
March 26, 2025
5
out of
5
rating by Mike Jones
"Steven Hlatky did a great job explaining in detail the coverages for both Home and Auto. Steven was very responsive and followed up quickly when he was out of office. State Farm has provided us good rates and we are happy to do business with Steven and State Farm."
We responded:
"Thank you, Mike, for sharing your positive experience! I'm glad to hear that Steven was able to provide detailed explanations and maintain excellent communication, even when out of the office. It's wonderful to know you're satisfied with the rates and service."
Doug Gorrie
March 19, 2025
5
out of
5
rating by Doug Gorrie
"My complements to State Farm agent Steven Hlatky for a superb job getting me a significant reduction in home and auto premiums as compared to my prior insurance provider. I saved over $3,000 by switching to State Farm, and Steven made the process quick and easy. Steven was quick to answer all my questions very accurately, and very timely in returning all my calls. Highly recommended."
We responded:
"Thank you, Doug, for sharing your experience! I'm delighted to hear that Steven was able to assist you in achieving such substantial savings on your premiums. It's wonderful to know that he made the process smooth and was responsive to your inquiries. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Dustin Ryan
January 1, 2025
5
out of
5
rating by Dustin Ryan
"Geo made the process of switching insurance companies smooth and easy. He is knowledgeable, friendly, and he saved me thousands of dollars in the process while maintaining the same level of coverage for my home and auto. Thanks Geo!"
We responded:
"Thank you, Dustin, for sharing your experience! I'm glad to hear that Geo made the transition seamless and helped you save while keeping your coverage intact. We're grateful to have him on our team. If you have any questions, feel free to reach out anytime."
Kenzie Byrd
November 18, 2024
5
out of
5
rating by Kenzie Byrd
"Throughout the process of setting up my life policy, Lauren was super helpful! This was the first “adult thing” I have done on my own, and she really made sure the whole process went as easy as possible. She was super sweet, didn’t make me feel rushed, and answered each question I had."
We responded:
"Kenzie, thank you for sharing your experience! I'm happy Lauren could assist you with setting up your life policy. It's wonderful to know she made the process smooth and answered all your questions. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Marcela M
November 13, 2024
5
out of
5
rating by Marcela M
"Happy to have such a good agent at State Farm! My application for car insurance took about 20 min! The price is unbeatable. State Farm is the best insurance company in Texas! Outstanding service! Thank you Geovanni Herrera!"
We responded:
"Marcela, I'm glad you had such a positive experience with our office! It's wonderful to know that Geovanni was able to assist you efficiently with your car insurance application. We strive to provide outstanding service and unbeatable prices. If you have any further questions or need assistance in the future, we're here to help. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Brissett Segovia
October 30, 2024
5
out of
5
rating by Brissett Segovia
"Geo was very helpful, he answered all my questions."
We responded:
"Hi Brissett, Geo is a valuable member of our team, and I'm glad he was able to assist you effectively. Your satisfaction is important to us, and we're grateful for your positive feedback! If you have any more questions or need further assistance, feel free to reach out. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
David Herrera
October 29, 2024
5
out of
5
rating by David Herrera
"Geo gave a great amount of help when it comes to not only giving me a great price but also great coverage. I would strongly recommend Geo."
We responded:
"David, thank you for your wonderful review! I'm glad Geo was able to assist you with both great pricing and coverage. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
manju nath
August 14, 2024
5
out of
5
rating by manju nath
"Brian made the process of switching over from another insurance carrier very easy and seamless. He is very knowledgeable and friendly and saved me literally thousands of dollars in premiums while maintaining the same level of coverage for my home and autos. Thanks Brian and thanks State Farm!"
We responded:
"Hey Manju, Thanks for the awesome review! I'm glad Brian made the switch easy and seamless for you. It's great to know he could save you so much while keeping your coverage the same. We appreciate your trust in us! - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Ken Hebert (LSUDallas)
August 2, 2024
1
out of
5
rating by Ken Hebert (LSUDallas)
"I would generally avoid State Farm now because of their practices. I would 100% avoid Michael Fortado's agency. He's never and I mean "NEVER" in the office. I've asked his people to have him give me a call for general questions at least 10 times...never responded. I've been in the office quite a few times, he's always not there. I'm not 100% sure if the dude actually exists. State Farm is now in the practice of changing your coverage without your permission. I caught them last month and since they didn't have any notes saying I did it or not, they default to saying I did it even though I didn't. Basically, it's their word against mine. I'm not in the business of working with shady companies. Beware and check your policy often. Don't expect any assistance from them, if you need their help. They won't. So much for the old "Good Neighbor" policy."
We responded:
"Ken, thank you for sharing your feedback. I'm sorry to hear about your experience. I assure you that I'm dedicated to being accessible to my customers, and we will make sure our communication is more efficient. Regarding your coverage concerns, we only make changes at the request of our customers. Please contact our office if you have any additional questions."
James Lamm
July 23, 2024
5
out of
5
rating by James Lamm
"Brian with StateFarm was fantastic to work with! He is very trustworthy and majorly knowledgeable regarding insurance, answering every question I had in a timely manner. I will definitely be using his services in the future!"
We responded:
"Hey James, thanks a bunch for the awesome review! I'm so glad Brian could assist you with all your insurance questions. He's definitely a valuable part of our team! Looking forward to helping you with your future needs! - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Kimberly Herrera
July 11, 2024
5
out of
5
rating by Kimberly Herrera
"I’ve had an incredible experience with Sales Expert, Geovanni! He answered all the questions I had throughout the process as I switched from Progressive. Thank you so much for being super accommodating and supportive!"
We responded:
"Kimberly, thank you for sharing your experience with Geovanni! We are thrilled to hear that he provided you with excellent service and support during your switch from Progressive. We are grateful for your kind words and look forward to assisting you with any future insurance needs. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Alex Nks
July 7, 2024
3
out of
5
rating by Alex Nks
"Do your research folks! State Farm’s financial rating was recently downgraded to a B, which is honestly pathetic for such an incredibly large property and casualty insurance company. Although they certainly do have competitive rates, you’re getting what you pay for— State Farm will always try and pay you as little as possible for any roof claims (even on RCV). It’s important to understand that they have artificially low insurance premiums, and unfortunately—it’s starting to hurt them financially."
We responded:
"Alex, we’re sorry to hear that you’re unhappy with State Farm. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
Haley Diaz
June 22, 2024
5
out of
5
rating by Haley Diaz
"Brian Pace was fantastic and very helpful!! Thank you so much!!"
We responded:
"Thank you for your glowing review, Haley! I'm pleased to hear that Brian was fantastic and very helpful in assisting you. We're grateful for your kind words and look forward to being there for all your insurance needs in the future! - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Shaun Williams
June 10, 2024
5
out of
5
rating by Shaun Williams
"Richard has been a fabulous advocate for my family. We work with him to insure our home a all vehicles. He's compationate, knowledgeable, and caring. Goes above and beyond for his clients. Richard is awesome"
We responded:
"Shaun, I'm thrilled to hear that Richard has been a compassionate and knowledgeable advocate for your family's insurance needs. We're grateful for your kind words and appreciate your trust in insuring your home and vehicles with us. Looking forward to continuing to provide you with excellent service! - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Haley Abonza
May 30, 2024
5
out of
5
rating by Haley Abonza
"Geovanni was super helpful in explaining and getting me the car insurance I needed. I saved a lot of money thanks to him!"
We responded:
"Hi, Haley! We're so glad Geovanni could assist you in understanding and obtaining the car insurance you needed while saving you money. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Amit sharma
May 28, 2024
5
out of
5
rating by Amit sharma
"It was a great experience working with Brian. He answered all my questions thoroughly and was a pleasure to work with. I would highly recommend him for your insurance needs."
We responded:
"Amit, we're thrilled you had a great experience working with Brian! I'm pleased he answered all your questions thoroughly and provided excellent service. We're grateful for your recommendation and look forward to assisting with your insurance needs in the future! - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Lauren Eaton
May 28, 2024
5
out of
5
rating by Lauren Eaton
"Geo is very professional and got me set up with a great life insurance policy! Definitely recommend him for all your insurance needs."
We responded:
"Lauren, I'm thrilled you found Geo to be professional and that he set you up with a great life insurance policy! We're pleased to have met your insurance needs and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out to our office. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Brian Pace
May 28, 2024
5
out of
5
rating by Brian Pace
"Geo was great to work with! He helped me answer numerous questions that I had and addressed multiple concerns I had in regards to previous insurance companies. He is very trustworthy and the staff as a whole is great!"
We responded:
"Brian, thank you so much for sharing your wonderful experience with Brian and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Lola Nguyen
May 28, 2024
5
out of
5
rating by Lola Nguyen
"100% recommend working with Geo. He knows what he’s talking about, and got me a GREAT deal on my insurance. Super personable and friendly!"
Jack Ayala
April 26, 2024
5
out of
5
rating by Jack Ayala
"Highly recommend working with Brian! He is super knowledgeable and a pleasure to work with."
We responded:
"Jack, thank you for sharing your experience with Brian! Our office is here to protect what matters most. - Michael Fortado - State Farm Insurance Agent"
Venkat
April 25, 2024
5
out of
5
rating by Venkat
"Awesome Customer Service Brian. Brian understood the request very clearly and respond fast. He is a go to representative always !! Keep it up Brian !!"
We responded:
"Thank you so much for your kind words about Brian! We're thrilled to hear that he provided you with awesome customer service and responded quickly to your request. At State Farm, we aim to provide prompt and clear assistance to all our customers, and it's fantastic to know that Brian's understanding and efficiency have left such a positive impression on you. - Michael Fortado - State Farm Insurance Agent"
scarleth herrera
April 12, 2024
5
out of
5
rating by scarleth herrera
"Geovanni made everything so easy! He communicated and explained everything in detail so there was no confusion. He was also very professional and helpful. I look forward to continuing to work with him."
We responded:
"Hi Scarleth! Thank you for the five-star rating for Geovanni! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most! - Michael Fortado - State Farm Insurance Agent"