State Farm® Insurance Agent Michael Fortado
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeff Farrell
February 11, 2026
"James did a great job responding to my insurance needs."
Venkat
February 6, 2026
"Excellent Customer Service Bradley. He got my requirement clearly and provided suggestions to get great discounts for my auto insurance. I would recommend him for anyone looking for auto quote. Good Job Bradley !!"
"Thank you so much for your kind words about Brian! We're thrilled to hear that he provided you with awesome customer service and responded quickly to your request. At State Farm, we aim to provide prompt and clear assistance to all our customers, and it's fantastic to know that Brian's understanding and efficiency have left such a positive impression on you. - Michael Fortado - State Farm Insurance Agent"
Jaquavius Tobias
December 31, 2025
"James Elliot was the most helpful and professional person I’ve been on the phone with in a while. Highly recommend!"
Chase Frow
December 31, 2025
"I had a seamless experience receiving my auto-insurance quote over the phone. James was able to address all my questions, and I was confident that I was getting the best service. I will continue doing business with State Farm!"
Jose Loza
December 30, 2025
"Called for a quote and James Elliott , was quick to get me great policy. Will definitely recommend working with him."
Ryan
December 30, 2025
"James was super helpful. A+ service!"
Joe Ortiz lll
December 29, 2025
"Spoke with James Elliot and he was very helpful definitely glad I chose this place and will be a long term user."
"Thank you, Joe! I'm happy to hear that James was able to assist you effectively. We're grateful to have you with us and look forward to supporting your insurance needs for years to come. Let us know if there's anything else we can do for you!"
Blake Heartsill
December 11, 2025
"Excellent service! Bradley was a huge help in explaining different coverages and providing the best options for me."
"Thank you, Blake! I'm happy to hear that Bradley was able to assist you with your coverage options. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Bradley C
October 30, 2025
"Brian was very helpful and explained the process of getting insurance very well! I appreciate all the hard work this office does"
"Thank you, Bradley! I'm happy to hear that Brian was able to assist you effectively and make the insurance process clear. Our team is dedicated to providing excellent service, and your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Savannah McClain
October 21, 2025
"Bradley was very helpful!"
"Savannah, thank you for your feedback! I'm happy to hear that Bradley was able to assist you effectively. If there's anything else we can do for you, just let us know. We’re here to help!"
Tanner Shields
October 16, 2025
"I spoke with Brad about car insurance for a car I’m looking into and he helped me understand the different levels of coverages for the car I’m looking at buying. Once I buy I will be calling back to get the insurance and move over to State Farm."
"Thank you for your review, Tanner! I'm glad Brad was able to assist you with understanding the different coverage options. We look forward to helping you with your insurance needs when you're ready to make the switch to State Farm. Let us know if you have any questions in the meantime!"
shaik imtyaz
September 25, 2025
"They helped me a lot Especially James helped me a lot. This is my second time I visited state Farm there helped me for my car insurance and today i took my health insurance. Trust me there offer me the best price."
"Thank you, Shaik Imtyaz! I'm happy to hear that James and our team were able to assist you with your insurance needs. We strive to offer competitive pricing and excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Jamie Ayala
August 21, 2025
"Brian was very helpful helping me out with my auto insurance."
"Thank you, Jamie! I'm happy to hear that Brian was able to assist you with your insurance. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
LaTansha Mayberry
August 6, 2025
"Mr. James Elliot was very knowledgeable, understanding, and patient. I recently moved back to Texas from Mississippi and I needed state insurance to register my vehicle. I asked Mr. James to wait while I checked with another auto-insurance company and he did. After speaking with the other auto-insurance company, I called Mr. Elliot back immediately. Also in the process of purchasing my first home, Mr. James provided me with home insurance information and requested that I call him back to receive more savings on my auto insurance, even if I choose not to bundle with State Farm. Customer Service is not lost. Keep up the great work, Mr. James Elliot. Amen."
"Thank you, LaTansha, for sharing your experience! I'm glad to hear that James provided you with such knowledgeable and patient service during your transition back to Texas. It's wonderful that he could assist you with your insurance needs. We appreciate your kind words and are here for any future questions or assistance you might need. Thanks for choosing us!"
nikki murphy
August 2, 2025
"James was very easy to work with and answered all my questions. I had to have him on hold for a few minutes and he was so nice about it. Definitely the easiest call about home insurance Ive had."
"Thank you, Nikki! I'm glad to hear that James made your experience with us smooth and pleasant. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Abby Woodland
July 29, 2025
"I would 10/10 recommend working with Micheal and his staff!!! They were all incredibly nice. James, especially was so professional, answering all of my questions, and making the process very simple!"
"Thank you for your review, Abby! I'm glad to hear that you had a positive experience with our team. James and the rest of the staff strive to make everything as straightforward as possible. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
shujat ali
April 30, 2025
"I really recommend Brian Pace He always is very helpful"
"Thank you, Shujat, for your recommendation! I'm glad to hear that Brian has been so helpful to you. We're here to assist with any insurance needs you may have, so feel free to reach out anytime!"
Paige Sedate
April 9, 2025
"Excellent! Steven was a huge help and walked me through every step and answered all of my questions!"
"Thank you, Paige! I'm happy to hear that Steven was able to assist you so effectively and provide clear answers to all your questions. We appreciate your feedback!"
Anthony Rhynes
April 3, 2025
"Everyone in the office especially Steven was awesome!!!"
"Thanks, Anthony! We're thrilled you had a great experience. Steven is an excellent part of the team. If you need assistance, feel free to reach out!"
Mike Jones
March 26, 2025
"Steven Hlatky did a great job explaining in detail the coverages for both Home and Auto. Steven was very responsive and followed up quickly when he was out of office. State Farm has provided us good rates and we are happy to do business with Steven and State Farm."
"Thank you, Mike, for sharing your positive experience! I'm glad to hear that Steven was able to provide detailed explanations and maintain excellent communication, even when out of the office. It's wonderful to know you're satisfied with the rates and service."
Doug Gorrie
March 19, 2025
"My complements to State Farm agent Steven Hlatky for a superb job getting me a significant reduction in home and auto premiums as compared to my prior insurance provider. I saved over $3,000 by switching to State Farm, and Steven made the process quick and easy. Steven was quick to answer all my questions very accurately, and very timely in returning all my calls. Highly recommended."
"Thank you, Doug, for sharing your experience! I'm delighted to hear that Steven was able to assist you in achieving such substantial savings on your premiums. It's wonderful to know that he made the process smooth and was responsive to your inquiries. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Dustin Ryan
January 1, 2025
"Geo made the process of switching insurance companies smooth and easy. He is knowledgeable, friendly, and he saved me thousands of dollars in the process while maintaining the same level of coverage for my home and auto. Thanks Geo!"
"Thank you, Dustin, for sharing your experience! I'm glad to hear that Geo made the transition seamless and helped you save while keeping your coverage intact. We're grateful to have him on our team. If you have any questions, feel free to reach out anytime."
Kenzie Byrd
November 18, 2024
"Throughout the process of setting up my life policy, Lauren was super helpful! This was the first “adult thing” I have done on my own, and she really made sure the whole process went as easy as possible. She was super sweet, didn’t make me feel rushed, and answered each question I had."
"Kenzie, thank you for sharing your experience! I'm happy Lauren could assist you with setting up your life policy. It's wonderful to know she made the process smooth and answered all your questions. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Marcela M
November 13, 2024
"Happy to have such a good agent at State Farm! My application for car insurance took about 20 min! The price is unbeatable. State Farm is the best insurance company in Texas! Outstanding service! Thank you Geovanni Herrera!"
"Marcela, I'm glad you had such a positive experience with our office! It's wonderful to know that Geovanni was able to assist you efficiently with your car insurance application. We strive to provide outstanding service and unbeatable prices. If you have any further questions or need assistance in the future, we're here to help. - Michael Fortado - State Farm Insurance Agent, Plano, TX"
Brissett Segovia
October 30, 2024
"Geo was very helpful, he answered all my questions."
"Hi Brissett, Geo is a valuable member of our team, and I'm glad he was able to assist you effectively. Your satisfaction is important to us, and we're grateful for your positive feedback! If you have any more questions or need further assistance, feel free to reach out. - Michael Fortado - State Farm Insurance Agent, Plano, TX"